At Markentric, your privacy is important to us. This Privacy Policy explains how Markentric collects, uses, stores, shares, and protects personal information when you visit our website, engage with our services, or communicate with us. This policy applies to users and clients located in the United States, United Kingdom, United Arab Emirates, India, and other regions where our services are offered.

By using our website or services, you agree to the collection and use of information as described in this Privacy Policy.

Who We Are

Markentric is a digital marketing firm offering services such as digital strategy, search engine optimization, paid advertising, social media marketing, content creation, branding, analytics, and marketing consulting. We operate internationally and comply with applicable data protection and privacy laws across the jurisdictions in which we conduct business.

Information We Collect

We collect personal and non personal information when you interact with Markentric.

Personal information includes details you voluntarily provide such as your name, business name, email address, phone number, country of residence, billing information, and any information submitted through contact forms, service inquiries, subscriptions, proposals, or direct communication.

Technical and usage information may include internet protocol address, browser type, device information, operating system, referral pages, pages visited, date and time of access, and general website usage behavior.

Marketing and communication information may include your preferences regarding marketing communications and records of your interaction with our emails, advertisements, or campaigns.

How We Use Your Information

Markentric uses collected information to provide and manage services, respond to inquiries, prepare proposals and agreements, process payments, communicate with clients, deliver marketing campaigns, analyze performance, improve website functionality, maintain security, and comply with legal obligations.

Where permitted by law, we may send marketing or promotional communications. You may opt out of marketing communications at any time.

Legal Basis for Processing

Depending on your location, Markentric processes personal data based on lawful grounds such as your consent, the performance of a contract, compliance with legal obligations, and legitimate business interests including service improvement, security, and fraud prevention.

Cookies and Tracking Technologies

Markentric uses cookies and similar tracking technologies to enhance website functionality, analyze traffic, improve performance, and support marketing activities.

Cookies may include essential cookies required for website operation, analytics cookies that help us understand how users interact with our website, and marketing cookies used to deliver relevant advertising.

You may control or disable cookies through your browser settings. Please note that disabling cookies may limit certain website features.

Sharing of Information

Markentric does not sell personal information. We may share information with trusted third party service providers who assist us with website hosting, analytics, payment processing, email communication, and marketing services. These providers are required to protect information and use it only for authorized purposes.

Information may also be disclosed where required by law, regulation, court order, or governmental authority, or where necessary to protect the rights, property, or safety of Markentric, our clients, or others.

International Data Transfers

As an international business, Markentric may transfer, store, and process personal information across borders, including in jurisdictions with different data protection standards. Where required, appropriate safeguards are implemented to protect personal information in accordance with applicable laws.

Data Security

Markentric uses reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. While we take reasonable steps to safeguard data, no method of transmission or storage can be guaranteed to be completely secure.

Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal and contractual obligations, resolve disputes, and enforce agreements. When data is no longer required, it is securely deleted or anonymized.

Your Rights and Choices

Depending on your location, you may have rights related to your personal information. These may include the right to access, correct, update, or delete your information, the right to restrict or object to processing, the right to data portability where applicable, and the right to withdraw consent at any time.

Requests may be submitted using the contact details provided below and will be handled in accordance with applicable laws.

California Privacy Rights

For California residents, Markentric complies with the California Consumer Privacy Act and the California Privacy Rights Act. You have the right to know what personal information is collected, request deletion of personal information, opt out of the sale or sharing of personal information, and not be discriminated against for exercising your rights. Markentric does not sell personal information.

United Kingdom and GDPR Rights

For users located in the United Kingdom, Markentric processes personal data in accordance with the UK General Data Protection Regulation. You have the right to lodge a complaint with the appropriate supervisory authority if you believe your personal data has been handled improperly.

India and UAE Compliance

For users in India, Markentric complies with applicable information technology and data protection laws. For users in the United Arab Emirates, personal data is processed in accordance with relevant federal and local data protection regulations.

Third Party Links

Our website may contain links to third party websites or services. Markentric is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third party sites before providing personal information.

Children’s Privacy

Markentric does not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be promptly deleted.

Updates to This Privacy Policy

Markentric may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or services. Updated versions will be posted on this page, and continued use of the website or services constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact Markentric through the website contact form or via the official business email address provided on our website.

© Markentric. All rights reserved.